Client Testimonials

This brief is in reference to 2010.06.12 restoration of our secure call by AUTHORITY ALARMS INC.

"About a week earlier our telephone system was quickly altered by a pleasant young (telephone) technologist whom our cable and computer is connected. 

Several days later our 20 year old Security Alarm lenses displayed “FC” for the first time.  We contacted “SecurTek” and after considerable mutual technological attempts to solve the problem, the SecurTek consultant informed that she would telephone a responsible consultant engineering enterprise in Edmonton who will intern call us for further assessment and appropriate restoration of our security system.

Several minutes later I received a telephone call from Wendi Matthes of AUTHORITY ALARMS INC.  In seconds this lady concluded that our problem stems from (our) recent telephone changes...  This individual was super understanding, dignified, friendly, yet dynamic-authoritative about her position and the positive services they provide.  She indicated that tomorrow, Saturday, someone will call us for immediate arrangement to repair our security system.

Saturday, 2:00 p.m. Al Matthes arrived.  Almost immediately he recognized that the installation by (our new telephone company) was not appropriate and now some detailed technical rectification and restoration will be necessary.  This man certainly was knowledgeable, experienced, devoted, determined, personable in his approach to what appeared a very messy situation.  Ultimately, after brief explanation of initial connections, he requested that before his departure we check all phones and related communication and security systems.

Now we are happy with our telephones and of course with our 20 year old security system.  What seemed to be a terrible misadventure turned out very well in deed.  (We) are privileged to say thank to you to Al and Wendi Matthes of AUTHORITY ALARMS INC.  In living through the privileges to execute our assignments over five continents, this recent adventure which was right in our home / office turned out to be pleasure in different ways. 

Thank you Al and Wendi Matthes of Authority Alarms."

Sincerely,
Victor and Aloysia Anne
Edmonton, Alberta

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